What does Pumprilo sell?
Pumprilo offers practical products and accessories for cats and dogs, including pet toys, feeding accessories, grooming products, and other everyday pet supplies.
How much does shipping cost?
Orders under $39.99 are charged $12.99 for Expedited Shipping.
Orders of $39.99 or more qualify for Free Shipping.
How long does order processing take?
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Can I return my order?
Eligible products may be returned within 30 days of receiving the order.
Please contact us before sending any product back.
Where do I send an approved return?
After receiving return authorization, eligible returns may be sent to:
Return Warehouse:
485 Horizon Drive NE, Suite 800
Suwanee, GA 30024
United States
Please do not send a product to this address before contacting us and receiving return instructions.
What if my product arrives damaged, defective, or incorrect?
Please contact service@pumprilo.com with your order number and photographs showing the issue. Our customer service team will review your request.
How will I receive my refund?
Approved refunds are issued to the original payment method after the eligible return has been received and inspected.
How can I contact Pumprilo?
Email: service@pumprilo.com
Phone: +86 13296765564
Who operates Pumprilo?
Pumprilo is operated by Kunming Nishuilan Trading Co., Ltd.
Registered Address:
No. 387-1, Tianyuan Road,
Donghua Subdistrict, Panlong District,
Kunming, Yunnan Province, China